Not long after the game "Freeze Age 2" was launched, a lot of problems appeared. DX12 error reporting is a common problem. If you want to solve this problem, you can first update the driver of the GPU graphics card. Also install the latest Windows updates.
How to solve the error reported in Ice and Steam Age 2DX12
DX12 problems are usually caused by the following reasons
The GPU is not updated to the latest driver.
(Please note that sometimes update software does not update the GPU driver to the latest version, so if the problem persists, manual updating is recommended.)
Windows does not have the latest updates installed.
The system does not meet the minimum system requirements for the game.
The wrong GPU was used when launching the game.
(Some computers, usually laptops, have two GPUs: a discrete graphics card for gaming and an integrated graphics card for use in power-saving mode.)
Please note that steps to fix all of these issues are listed here.
Basic troubleshooting of crashes
First, try these steps:
!!!Update graphics card driver!!!
If you are using an Nvidia graphics card, please click on this link: Nvidia Drivers
If you are using an AMD graphics card, please click on this link: AMD Drivers
If you are using an Intel graphics card, please click this link: Intel Drivers
!!!Update your Windows!!!
Make sure you have all the latest system updates installed.
Change in-game settings:
Please install the game on an SSD drive, not an HDD drive
Lower in-game graphics settings
Limit FPS to 30, 45 or 60
Change the magnification method, or disable it if it doesn't work
Change the zoom quality to "Performance"
Disable frame generation
Enable vertical synchronization (V-Sync)
Change the display mode to window mode
Delete configuration folder:
The configuration folder is located at the following path: C:\\Users\\***yourusername***\\AppData\\Local\\11bitstudios\\Frostpunk2\\Steam\\Saved
Delete the AppData folder:
The path is: C:\\Users\\***your username***\\AppData\\
Please note that this will delete your local archive files.
If the above steps don't work, please continue with the following steps:
Please remember to restart your computer after each solution.
Make sure your PC is not overclocked:
Please try to close MSI Afterburner, Gigabyte Control Center and other overclocking software.
Make sure you are using the correct GPU:
If your computer has both integrated and discrete graphics (most laptops do), check that the game is using the correct graphics card. Follow these steps to manually set your preferred GPU for Frostpunk 2:
Click the "Start" button and select "Settings."
In Settings, select System > Display > Graphics.
Under Customize app options, click Add app, select Classic app, then click Browse.
In the browsing path, find:
C:\\Program Files (x86)\\Steam\\steamapps\\common\\Frostpunk2
Select Frostpunk2.exe and click Add.
Once added, click on the Frostpunk2 app and select Options.
In Graphics Preferences, select High Performance.
Click "Save" and restart the game.
If you cannot find Frostpunk2.exe on the C drive, please check whether it is installed on another disk (such as the D drive) and adjust the file path accordingly.
Nvidia graphics card users can manually set up their GPU through the Nvidia Control Panel:
Click Start, type Nvidia Control Panel, and open the app.
Under 3D Settings, select Manage 3D Settings.
Open the Program Settings tab and select Frostpunk2 from the drop-down menu.
In "OpenGL Rendering GPU", change it from "Automatic selection" to your dedicated Nvidia GPU.
Click "Apply" in the lower right corner.
Make sure you have the latest codec pack installed:
Can be found at the Codec Guide.
You can also try the following steps:
Fix Visual C++ Redistributables
Open Windows Apps & Features (Start Menu → Settings ⚙ → Apps).
Find "Microsoft C++
Select the latest year version and click Edit, then Repair.
Repeat this process for each installed version (starting in 2012).
Verify the integrity of game files
Open the Steam app.
Find the game in the library, right-click and select Properties.
Click "Local Files" in the left panel, then click "Verify integrity of game files."
Disable game optimization
Open GeForce Experience and click the gear icon.
Select "Games" and uncheck "Automatically optimize newly added games".
Modify startup options
Right-click the game in Steam and select Properties.
In "General", click "Set startup options" and enter: dx12 or d3d12
Increase virtual memory:
Open��Start" menu, enter "Advanced system settings" and press Enter.
In the System Properties window, click the Advanced tab.
In the "Performance" section, click the "Settings" button.
Click the "Advanced" tab and click "Change" in the "Virtual Memory" section.
Uncheck "Automatically manage paging file size for all drives".
Select Custom size and enter appropriate initial and maximum sizes.
Typically, the initial size of virtual memory should be 1.5 times the available memory, and the maximum size should be 3 times.
Disable Intel Hyper-Threading Technology:
In BIOS setup, go to System Configuration > Processor Options > Intel (R) Hyper-Threading Options and select "Disable".
