Hell is Us has a number of missable interactions that need to be completed at certain times in the story in able to complete all trophies/achievements in a single playthrough. Missables occur when you progress the story, so you are able to obtain these missables as long as you complete the specified interactions before specified story points.
Trophies related to missable trophies are:
Man of the People – Accomplish all Good Deeds
Antiquarian – Acquire all Relics
Lend an Ear – Converse with all NPCs
Ever After – Ensure that all possible NPCs end up at Lake Cynon
The main missable interaction is Good Deeds, as a number of them need to be completed before specific story points. Missing some Good Deeds is also what results in Relics and an NPC at Lake Cynon being missed.
There are a handful of NPCs that can be missed for Lend an Ear, but for the missable guide all NPCs will be listed at the first point you should interact with them for ease of progression.
Good Deeds are numbered with the slot that they appear in the Exploration – Good Deeds menu. The menu lists them in generally the order they can be started as you progress through the story.
To get absolutely everything in a single playthrough, the easiest option is to follow our Collectible Walkthrough, which includes all missables so you won’t have to remember them. The missables guide below is for players who don’t want to follow a walkthrough.
Missable Guide
Act 1
The following need to be completed during Act I, and should be done in the specified order. Act I is finished when you place the first Keystone in the Lymbic Forge in Lake Cynon. For simplicity don’t travel to Lake Cynon when required by the story until you have completed everything in this section.
Senedra Forest
NPC #1: Ernest Caddel – Located in the house you reach at the start of the game in the basement, must be interacted with to progress.
NPC #2: OMSIF 0451 (Wounded Soldier) – Located near the APC after Caddell’s house, must be interacted with to progress.
Acasa Marshes
NPC #3: Captain Vaas – Located on the platform at the entrance to the town of Jova. Can be missed if you ignore him as he dies once you progress the story to Act II.
NPC #4: Abbot Jaffer – In Jova on the road between where Captain Vaas is and the Blacksmith shop.
NPC #5: Rebecca – Located in the roof of the house with the treehouse in the yard near Captain Vaas.
Good Deed #3: Land of Milk And Honey – Speak with the woman in the underground of the house on the west side of Jova. Take the Baby Bottles – Empty to Ernest Caddell in Senedra Forest and bring the milk back to her.
Good Deed #4: Love Thy Neighbour – Speak with the woman in the house near Abbot Jaffer. Pick up the Bloodied Plushie from the tree with the hanging bodies east of Jova, then trade it to the man in the house above the woman related to Land of Milk and Honey. Trade the picture you receive to the woman in house near Abbot Jaffer.
Good Deed #5: Asunder – Find the Letter – Worried Wife in Jova behind the house with the drunk soldier, take it to the man by the excavator at the entrance to the area.
Good Deed #6: Performance of a Lifetime – Speak to the man playing the violin on the truck near Captain Vaas. Bring him the sheet music located in this area.
NPC #6: Victor Gaz – Located at the Blacksmith shop after you rescue him from the tunnel, must be interacted with to progress the story.
Vyssa Hills
In this area DO NOT give Atticus the Keys – ON Vehicle until specified in Act 2.
NPC #7: Vitalis (Unknown Man) – In the northeast of the area, required to progress the story.
Good Deed #11: On Death’s Door – Find the Pill Bottle – Atenolo in this area and give it to the woman at the camp on the north of the area.
NPC #8: Tania Alver – Located in the west of the area, required to progress the story.
NPC #9: Atticus – Located along the paths between Tania’s location and the Vigil Hideout. DO NOT give him the Keys – ON Vehicle you can find after closing the Timeloop.
NPC #10: Gildas Brom – In the Vigil Hideout after you complete the story portion there.
Good Deed #6: Performance of a Lifetime – Find the sheet music located in this area and take it to the man playing the violin in Acasa Marshes – Jova.
Once you have completed these specified Good Deeds and talked to these people you can proceed to Lake Cynon and complete Act 1.
Act 2
Some missables in Act 2 need to be completed within specific areas before leaving or progressing. The remainder need to be completed before you collected/place the remaining Keystones, so for simplicity if you want to be sure you don’t miss anything ignore the locations Plains of Mist and Auriga Museum until you complete the other missables.
Acasa Marshes
Good Deed #12: Man’s Best Friend – In Jova you can now release the dog that a soldier was sitting by in town, then take the collar to the man at the camp in Vyssa Hills.
Vyssa Hills
Good Deed #10: Heart of Gold – Now that both Good Deed #11 and #12 are completed you can complete this Good Deed without penality.
Talju
NPC #11: Boro Juven – Located in the garage near the APC before progressing into the town. Can be missed if you ignored him and didn’t complete A Light in the Dark as he dies without being given a flare.
Good Deed #13 – 16: A Light in the Dark – These four Good Deeds are counted separately but have the same objectives. Pick up the flares in front of the Town Hall and give them to the four people around the town. This must be done BEFORE progressing the story in this area where you kill the Hollow in the parking lot of the Town Hall. Give all four out before giving the radio to Lukhan to be safe.
NPC #12: Caspian Fran – Located in the town hall, required to progress the story.
Good Deed #2: Forlorn Fate – Pick up the Symbol – Flame and Map – Senedra Mountain in the Vanderlyn Trust building.
NPC #13: Lukhan Fran – Located at the back of the school, required to progress the story.
Good Deed #7: Waylaid – Open the Pharmacy and pick up Pill Bottle – Metformin.
Senedra Forest
Good Deed #2: Forlorn Fate – Open the door in the trench are with the Symbol – Flame and trade the Map – Senedra Mountain to the woman to complete the Good Deed.
Marastan
NPC #14: Talis – Located on a balcony in the upper town area.
NPC #15: Father Bramante – Located in the fenced area in front of the statue, near the radio tower.
Lethe – National Library
NPC #16: Iblis – On the upper floor of the library, required to progress the story.
Lethe – Ministry of Cultural Primacy
Once you enter this area DO NOT LEAVE until you complete Good Deed #22. If you leave before it is completed it will immediately fail.
Good Deed #7: Waylaid – Find the Satellite Radio in this location.
NPC #17: Maeve Tristana – The distressed woman locked in a room who asks you to defeat the Hollow blocking her path. Moves to the office with the hanging man if you miss her in the first location.
Good Deed #22: Incognito – Find the Woman’s Clothing using the Keycard obtained in the parking garage on the door on the top floor, take it to the ON Soldier on the top floor to complete this Good Deed.
Acasa Marshes
Good Deed #7: Waylaid – Go southwest of town to the stone pillar where you can find two ON Soldiers in a room underneath. Trade the Pill Bottle – Metaformin and Satellite Radio to complete the Good Deed.
Auriga Museum
NPC #18: Dr. Marga Hamil – On level B3 in the laboratory, required to progress the story.
NPC #19: Seo Kagin – On level B1 in the training area, required to progress the story.
NPC #20: Dr. Ballam Lamech – On level B1 in the large room opposite the Timeloop. Technically required to progress because he gives a code for a computer you need to interact with, but could be ignored if you looked that up.
NPC #21: Dr. Mabden – On level B4 in the Timeloop room, talked to through the intercom.
After this point you have completed all missable interactions, and everything else can be completed whenever you want now or after finishing the story.
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