Nordstrom

Since 1901, Nordstrom has been a leading fashion retailer known for our commitment to providing customers with the best possible service.

The Nordstrom app is everything you love about the Nordstrom experience and more. Enjoy convenient shopping wherever you—and your phone—may be. Plus, get access to app-only features!

ONLY IN THE APP
• Alerts when your favorite items come back in stock or go on sale in your Wish List or Bag
• Save your favorite brands for personalized recommendations and alerts about new arrivals
• Easily filter searches by your brands to find exactly what you want
• Request contactless curbside pickup at selected stores and we’ll bring your online order out to your car
• Redeem Nordy Club notes faster
• Pay with your Nordstrom card in store using a QR code

MORE THINGS TO LOVE
• Free shipping. Free returns.
• A personalized experience with item recommendations tailored just to you
• Find trustworthy ratings and reviews from customers with verified purchases
• Free personalized advice on fashion, beauty, gifts and more
• Track your orders and purchase history

ABOUT NORDSTROM
Nordstrom offers our customers one of the most extensive selections of clothing, shoes and accessories for men, women, kids and the home. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion or gifts. Fashion changes. Shopping changes. Our commitment to happy customers doesn't.

Download the Nordstrom app today for easy and convenient shopping.

Nordstrom is an upscale department store chain founded in 1901 in Seattle, Washington. It is known for its wide selection of high-end merchandise, including clothing, accessories, shoes, beauty products, and home goods. Nordstrom operates over 350 stores in the United States and Canada, as well as an online store.

History

Nordstrom was founded by John W. Nordstrom and his two sons, Everett and Elmer. The first store was a small shoe store in downtown Seattle. Over the years, Nordstrom expanded its operations to include a wider range of merchandise and opened stores in new locations. The company went public in 1971 and continued to grow rapidly.

Business Model

Nordstrom's business model is based on providing high-quality merchandise and excellent customer service. The company's stores are known for their spacious layout, elegant décor, and knowledgeable sales staff. Nordstrom also offers a variety of services, such as personal shopping, alterations, and gift wrapping.

Merchandise

Nordstrom carries a wide selection of merchandise from a variety of brands, including both established designers and emerging labels. The company's merchandise is divided into several departments, including women's apparel, men's apparel, children's apparel, shoes, handbags, accessories, beauty products, and home goods.

Customer Service

Nordstrom is known for its excellent customer service. The company's sales staff is highly trained and knowledgeable about the products they sell. Nordstrom also offers a number of services to make shopping easier for customers, such as free shipping, free returns, and personal shopping.

Competition

Nordstrom competes with a number of other upscale department store chains, including Macy's, Bloomingdale's, and Saks Fifth Avenue. The company also faces competition from online retailers, such as Amazon.com.

Financial Performance

Nordstrom is a publicly traded company and its stock is traded on the New York Stock Exchange. The company's financial performance has been strong in recent years. In 2022, Nordstrom reported revenue of $15.4 billion and net income of $566 million.

Future Outlook

Nordstrom is well-positioned for continued growth in the future. The company is expanding its online presence and opening new stores in new locations. Nordstrom is also investing in new technologies, such as artificial intelligence and machine learning, to improve the customer experience.