CloudCall

Make the most of your time by carrying CloudCall with you!

Thank you for using our Beta app - please note this app is constantly changing & should NOT be relied upon for any key/critical business needs.

Keep your contact information right at your fingertips. Whether you’re working from home, out of the office or on a business trip - use CloudCall to keep in touch with your contacts and colleagues as data is synced from your CRM system and is instantly available from your device.

Key Features:

* Call your CRM contacts using your existing CloudCall plan with no hidden charges

* Log call notes and listen back to the call recordings straight from the app

* Use your company number wherever you are

* All these interactions are automatically pushed back into your CRM

What's New in the Latest Version 3.1.26

Last updated on Jul 1, 2024

- stability improvements

CloudCall is a cloud-based business phone system designed to streamline communication and enhance productivity for organizations of all sizes. It offers a comprehensive suite of features, including:

Core Features:

* VoIP Calling: Make and receive calls over the internet, eliminating the need for traditional landlines.

* Auto Attendant: Create automated menus to route callers to the appropriate person or department.

* Call Queuing: Manage incoming calls efficiently, ensuring that callers are connected with the right agent.

* Call Recording: Record conversations for quality control, training, or legal purposes.

* Caller ID Management: Display your business's name and number when making outgoing calls.

Advanced Features:

* Video Conferencing: Host video meetings with up to 100 participants.

* Team Messaging: Communicate with colleagues instantly through instant messaging, file sharing, and video chat.

* CRM Integration: Connect with popular CRM systems to access customer data and enhance communication.

* Analytics and Reporting: Track key metrics such as call volume, average call duration, and agent performance.

* Mobile App: Access CloudCall features from anywhere on your smartphone or tablet.

Benefits of CloudCall:

* Cost Savings: Eliminate the need for expensive hardware and maintenance costs associated with traditional phone systems.

* Flexibility: Scale your phone system up or down as your business grows, without the need for additional infrastructure.

* Mobility: Empower your team to work from anywhere with the mobile app.

* Improved Productivity: Streamline communication and reduce downtime with automated features.

* Enhanced Customer Experience: Provide a professional and efficient experience for your customers.

Conclusion:

CloudCall is a powerful and versatile business phone system that offers a wide range of features to meet the needs of modern organizations. With its cloud-based architecture, cost savings, and advanced functionality, CloudCall is an ideal solution for businesses looking to improve communication, enhance productivity, and deliver exceptional customer service.