Lakeview Hotel is the 13th area in Silent Hill 2 Remake. This 100% walkthrough will guide you to all collectibles in chronological order. Everything that’s needed for trophies, achievements and 100% completion is included: Memos, Strange Photos, Glimpses from the Past, Key Items, Puzzle Solutions, Trophies & Achievements.
All Collectibles must be found in a single playthrough. Everything is missable! After leaving an area you can’t go back. There’s no Chapter Select and no Free-Roam after the story. Collectibles don’t carry over into New Game Plus either. The game has 10 manual save slots, make use of this by saving in different slots regularly. If you missed anything you can reload a previous save to replay from there. The trophy “Archivist” for all Memos can only be obtained in a New Game (NOT achievable in New Game+). This is because the Memo “Lost & Found Note” from Lakeview Hotel doesn’t spawn in New Game+ but is mandatory for the trophy.
The Memos and Strange Photos you found can be viewed in the Inventory Menu by pressing the Touchpad. Glimpses from the Past can’t be tracked anywhere. This guide is intended for the “Light” or “Standard” Puzzle Difficulty, the solutions for both difficulties will be mentioned. Combat difficulty does not matter, all Trophies can be done on “Light” difficulty.
Chapter 13: Lakeview Hotel
Map: Lakeview Hotel Garden Map
After you get off the boat, on the wall in front of you to the right.
Trophy: Glimmer of Hope
Enter the Lakeview Hotel Garden.
Key Item: Rotten Apple
On a bench by a tree on the right path of the garden.
Glimpse of the Past #23
When heading north from the Apple you will see a small fountain. At its front you can read some shit, at the back is the glimpse. There is some sort of antique camera in the fountain.
Map: Lakeview Hotel Map
On the right when you enter the hotel.
Memo #58 (Lakeview Hotel): Cleaning Staff Memo #1
Head downstairs and go to the Utility Room to find this on a table.
Memo #59 (Lakeview Hotel): Receptionist Memo
Back upstairs on the first floor, on the counter of the Check-in desk.
Key Items: Room 312 Key + Ornamental Key
In the same room, hanging from the key cabinet.
Memo #60 (Lakeview Hotel): Laura’s Letter
Automatically received after the cutscene in the Lake Shore Restaurant.
Key Item: Key to Hotel Room 102
Behind the bar in Cafe Toluca.
Memo #61 (Lakeview Hotel): Lost & Found Note
Inside Lost & Found on a shelf. In order to get in, you must break the wall in Cafe Toluca. VERY IMPORTANT: This is only here on New Game (1st Playthrough)! In New Game+ it is replaced with one of the Rebirth Ending items. Because of this the trophy for all Memos is unobtainable in New Game+. This Memo is mandatory for the trophy but because it only spawns on the first playthrough you cannot obtain the trophy for all Memos in New Game+.
Strange Photo #23: “aftermath…”
Inside the bedside table in Room 104.
Key Item: Sunrise Wing Key
On a desk in the Utility Room.
3x Key Items: “Pride Before the Fall” + “Revelations: A New Understanding” + “Stalwart to the End” + “The One Who Soared”
All four of these books are found sitting around the Reading Room, on the second floor.
3x Memos #62 + #63 + #64 (Lakeview Hotel): Photo #1 + Photo #2 + Photo #3
Place the books on the bookshelf to match the painting in the room. Top left to bottom right: Revelations: A New Understanding, The One Who Soared, Stalwart to the End, Pride Before the Fall (Standard Puzzle) This will unlock a hidden entrance to Room 205, there are three photos on and around the bed.
Key Item: Key to Hotel Room 202
On a couch in the Hall, which can be accessed via the Cloakroom.
Key Item: Ripe Apple
On a small table in the back corner of the Hall.
Key Item: Mirror Shard
On the bed in Room 202.
Key Item: Snow White Figurine
Use the Mirror Shard to fix the broken mirror with the other shards, rotate them to make it fit. Then place one of the apples on the plate. Go through to Room 201 to find the figurine on the table.
Glimpse of the Past #24
In Room 212, examine a suitcase on the floor.
Memo #65 (Lakeview Hotel): Cleaning Staff Note #2 + Key Item: Key to Hotel Room 107
Attached to the fireplace in the Conference Room on the third floor.
Key Item: Boltcutters
On a shelf in the third floor Utility Room.
Key Item: Can Opener
Head down to the second floor via the fire exit and go onto the balcony of Room 217. There will be a book sitting on a cracked glass skylight, approach it and the book will fall into the restaurant. Go downstairs again and into the restaurant to find this inside the book.
Key Item: Light Bulb
Outside in the garden, use the boltcutters to cut open the gate. Go inside to find a light bulb on the fish statue.
Memo #66 (Lakeview Hotel): Cleaning Staff Note #3
Immediately in front of you when entering Room 107.
Key Item: Fireplace Key
In the gazebo in the garden that can be accessed through Room 107.
Key Item: Cinderella Figurine
Back up in the Conference Room on the third floor, use the key on the fireplace to get the figurine.
Key Item: Paint Can
On the coffee table in Room 318. You can access this by breaking open the wall in Room 316 via the Conference Room, then go across the balcony.
Key Item: Open Paint Can
Combine the paint can with the can opener.
Key Item: Red Light Bulb
Combine the light bulb with the open paint can.
Key Item: Employee Elevator Key
Return to the hidden room in the Reading Room on the second floor and use the red light bulb on the mirror to reveal the words DEED DONE (Standard) / DARK WISH (Light) – these might be random words. Input these on the briefcase on the bed to get the key.
Map: Employee Section Map
After going down to the Employee Section, the map is on the wall in the break room, which is directly in front of you.
Glimpse of the Past #25
On a shelf in the Pantry.
Key Item: Blue Gemstone
In an open freezer in the Freezer Room.
Key Item: Green Gemstone
On a counter in the Kitchen.
Trophy: It’s Bread
Examine the bread trays in the Kitchen.
Key Item: Red Gemstone
In a fancy box in the Manager’s Room. You can get in here by pushing a cabinet in the TV Room.
Memo #67 (Lakeview Hotel): Keypad Numbers Memo
Use the gemstones on the puzzle box on the manager’s office desk. Rotate them around to match the symbol on the painting in the background. Green = Top Left, Red = Top Right, Blue = Bottom Left (Standard Puzzle)
Key Item: Video Tape + Basement Key
Inside the safe in the Break Room, code is 7414.
Key Item: Pump Valve
Head down to the Basement and enter the Maintenance Room through a crack in the wall. The valve is on a desk.
Key Item: Venus Tears Bar Key
Inside the Boiler Room, taped to a red pipe. Use the valve to get into the room.
Strange Photo #24: “Better leave…”
Go through the Venus Tears Kitchen and turn right to spot this photo on a drink shelf behind the bar.
Key Item: The Little Mermaid Figurine
In front of the jukebox in the bar.
Key Item: 3F Corridor Key
Return to the Lobby and place the figurines in the music box. Rotate the discs so the tracks reach the doors, then press the button in the bottom right to move them. For the second part of the puzzle with the keys, turn the first key 7 times, second key 5 times and third key 1 time. (7-2-1 on Light Puzzle difficulty)
Trophy: Truly Special
Enter Room 312 on the third floor.
Warning: Point of No Return
When you put the video tape in the VCR you will be locked out of the previous areas, so collect everything first.
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