Square KDS

For busy kitchen operators to view orders and mark status quickly and accurately

Square’s KDS allows busy restaurants with complex kitchen operations to view orders, mark status, and prepare food quickly and accurately, from one place. Whether you are a single-location or a multi-location brand, Squares KDS delivers the sophisticated technology you need with the simplicity every restaurateur craves.

With Square’s KDS, you can:

- Run your kitchen more efficiently in hot, greasy, busy, loud environments

- Display order tickets on a single screen, so your prep and expo lines can prepare for orders quickly, accurately, and efficiently.

- Organize your tickets with a custom layout based on how your kitchen operates

- Streamline communication between the kitchen and front-of-house so customers and partners always know when an order is ready

Features Include:

- Show prep and expediters easy-to-digest, fast-to-scan order format

- Organize dine-in and takeout orders in one place, without work

- Pull in orders — automatically — from third-party marketplaces

- Mark items or orders as “Complete” with a fast tap

- Automatically text diners when pickup orders are marked as complete from the screen

- See item priority based on time delays you decide on (i.e. ticket turns yellow once live for 5 minutes, and then red after 10 minutes)

- Report on kitchen speed in real-time from anywhere (great for managers)

- See # of tickets and average completion time by device

- Drill into any shift for locations and devices

- Quickly filter your order list by open versus completed tickets

- Edit ticket size and # tickets that show per page

- Recall tickets by full order or by individual item within an order

Restaurants choose Square’s KDS for its durability, simple user interface, different screen size options, affordability, and reliable connection.

Square Android KDS is compatible on the following devices:

- Microtouch 22”

- Microtouch 15”

- Elo 22”

- Elo 15”

- Samsung Galaxy Tab

- Lenovo M10

Note: If you choose to use the Square KDS app on a device not listed above, we cannot guarantee the quality of how Square KDS will appear on your device.

This product is best fit for restaurants with on-premise and/or online ordering and who require a digital kitchen display system (KDS) in their kitchen. Restaurants can choose to have multiple different KDS systems in their kitchen, splitting out prep stations by menu item or order source. Operators also have control over how their orders display on the screen — tailoring the appearance to their business and staff needs from easy-to-use dashboard settings.

Learn more about Android KDS here: https://squareup.com/help/article/7924-beta-kds-android

Reach Square Support by calling 1-855-700-6000 or reach us by mail at:

Block, Inc.

1955 Broadway, Suite 600

Oakland, CA 94612

What's New in the Latest Version 6.46.1

Last updated on Jun 30, 2024

Thanks for selling with Square. We update our app regularly to improve stability, so we recommend enabling automatic updates on devices running Square KDS.

Have questions? Visit our Support Center at squareup.com/help

Square KDS (Kitchen Display System) is a cloud-based software solution designed to streamline communication and improve efficiency in restaurant kitchens. It provides a centralized platform for chefs and kitchen staff to manage orders, track progress, and communicate with other departments in real-time.

Features

* Order Management: Square KDS allows kitchen staff to view and manage orders from multiple channels, including dine-in, takeout, and delivery. Orders are displayed in a clear and organized manner, ensuring that all items are accounted for.

* Order Prioritization: The system prioritizes orders based on urgency, ensuring that high-priority items are prepared first. This helps to reduce wait times and improve customer satisfaction.

* Real-Time Updates: Square KDS provides real-time updates on order status, allowing chefs to track progress and make adjustments as needed. Kitchen staff can see when orders are being prepared, cooked, and ready for pickup or delivery.

* Communication: The system facilitates communication between the kitchen and other departments, such as the front of house and bar. Chefs can send messages to servers or bartenders, and vice versa, to clarify orders or request assistance.

* Customization: Square KDS can be customized to meet the specific needs of each restaurant. Chefs can create custom menus, assign kitchen stations, and configure display settings to optimize the workflow.

Benefits

* Improved Communication: Square KDS eliminates the need for manual communication, reducing errors and improving coordination between kitchen staff.

* Increased Efficiency: The centralized platform allows chefs to view and manage orders from multiple channels in one place, streamlining the preparation process and reducing wait times.

* Reduced Waste: Real-time updates on order status help to prevent over-preparation and reduce food waste.

* Improved Customer Satisfaction: By prioritizing orders and providing real-time updates, Square KDS helps to ensure that customers receive their orders promptly and accurately, leading to increased satisfaction.

* Increased Profitability: Improved efficiency, reduced waste, and increased customer satisfaction contribute to increased profitability for restaurants.

Conclusion

Square KDS is a powerful and user-friendly Kitchen Display System that provides restaurants with the tools they need to streamline operations, improve communication, and enhance the customer experience. Its customizable features and real-time updates make it an essential tool for modern restaurant kitchens.