South Western Railway

Use the South Western Railway app to plan your next journey and book train tickets with ease. Whether it’s the daily commute or a weekend trip, we’ll help you get from A to B with live travel updates, train times and onward options.

Key Features:

Book Train Tickets

• Purchase train tickets across all networks to anywhere in Great Britain.

• Save up to 50% with advance train tickets

• No booking fees

• Price promise - if you see a cheaper price for the same train ticket travelling with SWR, we'll refund the difference

• Get rewarded for every ticket with SWR Rewards

• In a rush? Add tickets direct your wallet

• Load train tickets direct from the app to SWR Touch smartcards

Check Live Train Times Across Great Britain

• View departure and arrival times for all National Rail services

• Check live train times, locations and where to be with platform details

• Save your frequent journeys for ease of checking again later

Live Information

• Check facilities and see how busy your train is - live

• Live car parking information - check how many free spaces are at our stations*

Change Of Plan, Or Need A Refund?

• Plans changed? You can now change your date and time if you have an eTicket

• Refund your ticket in the app**

Download now and plan your next train journey!

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Information to note:

You’ll need to create an online SWR account or sign-in before you can purchase your train tickets.

* This is available for 79 of our key stations.

** This includes eTickets.

Got a question? Here’s our FAQs:

https://www.southwesternrailway.com/contact-and-help/faqs

Need to get in touch? Find the best way to here: https://www.southwesternrailway.com/contact-and-help

You can also tweet us at: https://twitter.com/SW_Help

Overview

South Western Railway (SWR) is a train operating company in the United Kingdom, responsible for operating passenger services in the southwest of England and southeast Wales. It is a subsidiary of FirstGroup and was formed in 2017 through the merger of South West Trains and First Great Western.

Network and Services

SWR operates a network of services covering London Waterloo, Hampshire, Dorset, Wiltshire, Somerset, Devon, Cornwall, Berkshire, and South Wales. The company's main routes include:

* London Waterloo to Portsmouth Harbour

* London Waterloo to Southampton Central

* London Waterloo to Weymouth

* London Waterloo to Exeter St Davids

* London Waterloo to Bristol Temple Meads

* London Waterloo to Cardiff Central

SWR also provides services to Gatwick Airport, Southampton Airport, and Bristol Airport.

Rolling Stock

SWR operates a fleet of modern and comfortable trains, including:

* Class 444 Desiro

* Class 450 Desiro

* Class 455 Desiro

* Class 458 Desiro

* Class 707 Aventra

* Class 708 Aventra

Ticketing and Fares

SWR offers a range of ticketing options, including:

* Season tickets

* Off-peak tickets

* Anytime tickets

* Super Off-Peak tickets

* Advance tickets

Fares vary depending on the route, time of travel, and type of ticket purchased.

Customer Service

SWR provides a range of customer service options, including:

* Website and mobile app

* Telephone helpline

* Email support

* Live chat

The company also has a team of station staff available to assist passengers.

Sustainability

SWR is committed to reducing its environmental impact and has implemented a number of sustainability initiatives, including:

* Investing in energy-efficient trains

* Reducing waste and recycling

* Promoting sustainable travel options

History

The origins of SWR can be traced back to the early days of the railway network in the United Kingdom. The company's network has evolved over time through mergers and acquisitions, including:

* 1996: South West Trains is formed through the merger of Network SouthEast and Regional Railways

* 2006: First Great Western is formed through the merger of Great Western Trains and First Great Western Link

* 2017: South West Trains and First Great Western merge to form South Western Railway

Conclusion

South Western Railway is a leading train operating company in the southwest of England and southeast Wales. The company provides a wide range of services, a modern fleet of trains, and a commitment to customer service and sustainability.