Hospitality Mobile Access

With ASSA ABLOY Hospitality Mobile Access you can check in to your hotel room before you arrive and receive your room key direct to your phone. When you arrive at the hotel, go straight to your room and open the door by holding your phone up against the lock. Your hotel key is securely delivered and stored inside your device and you don't need to worry about a keycard.

ASSA ABLOY Hospitality Mobile Access is available at select hotels around the world.

About our Mobile Access solution:

The Mobile Access solution from ASSA ABLOY Hospitality makes VingCard RFID locks operable with mobile devices through BLE (Bluetooth Low Energy) technology. The solution platform includes highly reliable and secure mobile key management and Trusted Service Manager (TSM) services.

ASSA ABLOY Hospitality Mobile Access is powered by award winning Seos® technology from ASSA ABLOY, learn more on our web site.

One of the most prominent applications of Hospitality Mobile Access is mobile check-in and check-out. Guests can bypass the front desk, using their smartphones to access their rooms, eliminating wait times and enhancing convenience. This feature also benefits hotels by reducing congestion in lobbies and freeing up staff to focus on other guest needs. Furthermore, mobile key technology allows guests to unlock their rooms using their mobile devices, eliminating the need for physical key cards and reducing the risk of lost or stolen keys.

Mobile access also extends to room controls, allowing guests to personalize their room environment. Guests can adjust the temperature, lighting, and even the curtains using their smartphones, creating a comfortable and customized experience. This feature not only enhances guest satisfaction but also contributes to energy efficiency by allowing guests to control energy consumption based on their preferences.

In-room entertainment is another area significantly impacted by mobile access. Guests can stream their favorite movies and shows directly to their in-room televisions using their mobile devices, bypassing traditional cable television and providing a more personalized entertainment experience. They can also access hotel information, local attractions, and dining options through dedicated mobile apps, enhancing their overall stay.

Communication between guests and hotel staff is streamlined through mobile access. Guests can request services, report issues, and communicate their needs directly to the appropriate staff members through mobile apps or messaging platforms. This real-time communication improves response times and enhances guest satisfaction.

For hotel staff, mobile access provides a range of benefits. Housekeeping staff can receive real-time updates on room status, optimizing their workflows and ensuring efficient room cleaning. Maintenance staff can receive and respond to maintenance requests promptly, minimizing disruptions to guests. Furthermore, mobile access allows staff to access guest profiles and preferences, enabling them to provide personalized service and anticipate guest needs.

Mobile point-of-sale (POS) systems are also transforming the hospitality industry. Staff can process payments and orders tableside, reducing wait times and enhancing the dining experience. This technology also improves order accuracy and streamlines billing processes.

Mobile access plays a crucial role in event management within the hospitality industry. Attendees can access event schedules, speaker information, and interactive maps through dedicated mobile apps. Organizers can use mobile platforms to communicate with attendees, manage registrations, and collect feedback.

Data analytics is another key aspect of Hospitality Mobile Access. Hotels can collect data on guest preferences, behavior, and spending patterns through mobile platforms. This data can be used to personalize services, optimize pricing strategies, and improve overall operational efficiency.

Security is a paramount concern in the hospitality industry, and mobile access solutions incorporate robust security measures. Data encryption, multi-factor authentication, and secure communication protocols protect sensitive guest information and ensure the integrity of mobile transactions.

The adoption of Hospitality Mobile Access is continuously evolving, driven by advancements in mobile technology and changing guest expectations. As mobile devices become increasingly integrated into our daily lives, the demand for seamless and personalized experiences within the hospitality industry will continue to grow. Hotels that embrace mobile access solutions will be better positioned to meet these evolving demands and enhance guest satisfaction. The future of hospitality lies in leveraging mobile technology to create a more connected, efficient, and personalized experience for both guests and staff.