ClaimSecure eProfile

Everyone has an eProfile™ waiting to be discovered…find yours today. Includes:

•In-App eProfile™ registration

•Instantly view your benefits coverage and balance details to get maximum benefit from your program.

•Conveniently access all your health and travel benefits information on your ecard

•Find your preferred health, dental or pharmacy provider or search for a new provider using “Find My Provider” feature

•View your personalized Activity Dashboard making managing benefits easier

•Easily submit an eClaim, Photoclaim or quickly view history of your past claims in seconds

•Real time access to call center wait times and claim processing turnaround times

•…and more

One of the primary functions of ClaimSecure eProfile is to provide real-time access to claim information. Members can view the status of submitted claims, track their progress through the adjudication process, and see the details of paid and pending claims. This eliminates the need to contact customer service for updates, providing instant access to crucial information. The online portal also displays a history of past claims, allowing members to easily review their healthcare expenses and track their benefit utilization over time.

ClaimSecure eProfile offers comprehensive coverage details, enabling members to understand their plan benefits at a glance. Members can view their coverage limits, deductible amounts, co-insurance percentages, and other important details specific to their plan. This readily available information helps members make informed decisions about their healthcare spending and avoid unexpected expenses. The portal also provides access to plan documents, such as benefit booklets and policy summaries, ensuring members have all the necessary information at their fingertips.

Updating personal information is simple and convenient through ClaimSecure eProfile. Members can update their contact information, such as their address, phone number, and email address, ensuring ClaimSecure always has the most current information. They can also update their banking information for direct deposit of claim reimbursements, eliminating the need for paper checks and speeding up the payment process. This self-service feature empowers members to manage their personal information efficiently and securely.

ClaimSecure eProfile facilitates direct communication between members and ClaimSecure. Members can securely message ClaimSecure representatives with questions about their claims, coverage, or any other benefit-related inquiries. This secure messaging system provides a convenient and efficient way to communicate, eliminating the need for phone calls and ensuring a clear record of all communication. The portal also provides access to frequently asked questions and other helpful resources, providing members with readily available answers to common inquiries.

The security of member information is a top priority for ClaimSecure eProfile. The portal utilizes advanced security measures, including encryption and multi-factor authentication, to protect sensitive data. This ensures that member information is kept confidential and protected from unauthorized access. ClaimSecure adheres to strict privacy policies and regulations, further safeguarding member information and maintaining the highest standards of data security.

ClaimSecure eProfile is designed with user experience in mind. The intuitive interface is easy to navigate, allowing members to quickly find the information they need. The portal is accessible on various devices, including computers, tablets, and smartphones, providing flexibility and convenience for members to access their benefits information anytime, anywhere. The responsive design ensures a seamless experience across different devices, optimizing the viewing and navigation experience.

By providing a comprehensive and user-friendly platform, ClaimSecure eProfile empowers members to actively manage their health and dental benefits. The portal streamlines the claims process, provides instant access to information, and facilitates direct communication with ClaimSecure. This online tool enhances transparency, efficiency, and convenience, ultimately improving the overall benefits experience for members. ClaimSecure eProfile is a valuable resource for members seeking to take control of their healthcare benefits and navigate the complexities of the healthcare system.