Mój Tauron

We have prepared a mobile application for retail clients of the TAURON Group.

Thanks to it, you will be able to conveniently manage contracts and invoices and pay bills quickly and safely.

Additionally - if you have a "tele-sight" - you can use the app to enter meter readings. Then we will immediately give you information about the cost of your consumption.

Thanks to the application you can also:

- view the details of all your contracts;

- view information about upcoming payments and all invoices issued;

- pay quickly and safely for single invoices and basket - directly in the application;

- receive notifications min. about a new invoice or upcoming payment deadline;

- quickly contact TAURON using dedicated hotlines;

- find the nearest customer service point and check information on opening hours and its address;

- if you have the "tele-address" service - you can enter your meter's reading.

To log into the application, all you need to do is enter your username and password from the My Tauron website. If you do not have an account on My Tauron - you can set it up quickly. All you need to do is enter your PESEL number and registration number or payer's number in the application. You can find these numbers on your contract or invoice.

One of the primary functionalities of Mój Tauron is the ability to monitor energy usage. Users can track their daily, weekly, and monthly consumption patterns, gaining valuable insights into their energy habits. This data visualization allows customers to identify periods of high energy usage and implement strategies to conserve energy and reduce their overall costs. Detailed breakdowns of consumption data can be accessed, providing a granular view of energy usage trends.

Furthermore, Mój Tauron simplifies the billing process by providing users with easy access to their current and past invoices. Customers can view their billing history, download invoices in various formats, and understand the components that contribute to their total energy costs. This transparency eliminates the need for physical mail and reduces the risk of misplaced invoices. The application also offers various payment options, allowing users to settle their bills conveniently and securely through the app.

Account management is another key aspect of Mój Tauron. Users can update their personal information, change their billing address, and manage their communication preferences directly within the app. This self-service functionality reduces the need to contact customer support for routine tasks, saving time and effort. The app also provides notifications regarding planned outages or service disruptions, keeping users informed about potential interruptions to their energy supply.

Mój Tauron promotes energy efficiency by providing users with personalized tips and recommendations based on their consumption patterns. The app offers insights into energy-saving practices and suggests ways to optimize energy usage within the household. This feature encourages responsible energy consumption and contributes to a more sustainable energy future.

The application also facilitates communication between customers and Tauron. Users can contact customer support directly through the app, submit inquiries, and report any issues they may encounter. This direct communication channel ensures prompt resolution of customer queries and enhances the overall customer experience.

Mój Tauron supports multiple accounts, allowing users to manage multiple properties or accounts under a single login. This feature is particularly beneficial for landlords or individuals managing multiple energy accounts. The consolidated view simplifies account management and provides a comprehensive overview of energy consumption across different locations.

Security is a paramount concern for Mój Tauron. The application employs robust security measures to protect user data and ensure the privacy of sensitive information. Users are required to create secure passwords and can enable two-factor authentication for enhanced security. The app also adheres to strict data privacy regulations, safeguarding user information from unauthorized access.

Mój Tauron is continuously evolving with regular updates and enhancements. The developers actively incorporate user feedback and introduce new features to improve the user experience and expand the app's functionalities. This commitment to ongoing development ensures that Mój Tauron remains a valuable tool for managing energy accounts.

In conclusion, Mój Tauron provides a comprehensive suite of tools and features that empower Tauron customers to take control of their energy consumption and manage their accounts efficiently. From real-time monitoring of energy usage to simplified billing and convenient account management, Mój Tauron streamlines the customer experience and promotes a more transparent and interactive relationship between the consumer and the energy provider. The app's focus on energy efficiency, personalized recommendations, and robust security measures further enhances its value as an essential tool for managing energy accounts in the digital age. By leveraging the power of mobile technology, Mój Tauron empowers users to make informed decisions about their energy consumption and contribute to a more sustainable energy future.