John Deere ExpertConnect

Connecting customers and their advisors through real-time customer service.

ExpertConnect enables agriculture and construction customers to have one-touch access to their local John Deere dealer for support and communication. Customers can download the free app and create a ticket with their local dealer's Parts, Service, or Integrated Solutions team. This notifies a team of experts that you need assistance. They can connect live with you via voice, text, or live video session to resolve your issue. ExpertConnect advisors can manage multiple service tickets through the mobile and web dashboard to maximize customer satisfaction. By downloading ExpertConnect you agree to our privacy policy and terms of use.

Key Features

-Connect with your local dealer experts.

-Request support

-Connect in real-time to resolve issues quickly

Key Tips

-Sign in with your mobile phone number.

-Requires 4G, LTE, or Wi-Fi

-Use wired or Bluetooth headphones for the best audio experience

-Enable permissions for video, camera, mic, and contacts

What's New in the Latest Version 4.28.0

Last updated on Jul 4, 2024

Feature enhancements and bug fixes

John Deere ExpertConnect is an innovative precision farming platform that empowers farmers with real-time data and expert guidance to enhance decision-making and improve operational efficiency. By leveraging advanced technologies and a network of experienced agronomists, ExpertConnect provides farmers with the tools and support they need to maximize yields, reduce costs, and optimize their farming practices.

Real-Time Data for Informed Decisions

ExpertConnect collects and analyzes data from a variety of sources, including sensors on farm equipment, weather stations, and satellite imagery. This data is presented in an easy-to-understand format, providing farmers with a comprehensive view of their operations. With real-time insights into soil conditions, crop health, and weather patterns, farmers can make informed decisions about irrigation, fertilization, and pest management.

Expert Guidance for Optimal Outcomes

In addition to data analysis, ExpertConnect offers access to a network of agronomists who provide personalized guidance and support. These experts can help farmers interpret data, develop tailored recommendations, and troubleshoot any issues that arise. By working with experienced professionals, farmers can benefit from the latest knowledge and best practices in precision farming.

Integrated Management for Seamless Operations

ExpertConnect seamlessly integrates with John Deere's suite of precision farming equipment and software, including GPS guidance systems, yield monitors, and farm management software. This integration allows farmers to collect data, analyze results, and implement recommendations directly from their equipment or through the ExpertConnect platform. The streamlined workflow eliminates the need for manual data entry and ensures timely and accurate information for decision-making.

Enhanced Efficiency and Productivity

By utilizing ExpertConnect, farmers can significantly improve the efficiency and productivity of their operations. With real-time data and expert guidance, they can make timely adjustments to their farming practices, reduce inputs, and optimize yields. This leads to increased profitability, reduced environmental impact, and a more sustainable farming system.

Empowering Farmers for Future Success

John Deere ExpertConnect is a transformative tool that empowers farmers with the knowledge and resources they need to succeed in the modern agricultural landscape. By embracing precision farming technologies and partnering with experienced agronomists, farmers can enhance their decision-making capabilities, optimize their operations, and secure a more profitable and sustainable future for their farms.